Zendesk Integration with WhatsApp Business
Transform WhatsApp into a professional support channel by integrating Zendesk with AnswerForMe. Create tickets automatically, reply from the dashboard, and measure customer satisfaction.
Benefits
Automatic tickets for every WhatsApp inquiry
Existing customer recognition
Agent <-> WhatsApp <-> Zendesk sync
Macros and canned responses support
Unified metrics
How to Get Started
1
Install the app
Search for AnswerForMe in the Zendesk marketplace.
2
Configure channel
Add your WhatsApp number as a support channel.
3
Define rules
Create triggers and automations for WhatsApp messages.
Frequently Asked Questions
Are new users created?
Yes, if the number doesn't exist in Zendesk, a new end-user is created.
Does it support images and audio?
Yes, all attachments sync with the ticket.
Quick Facts
- No-Code
- Secure and scalable infrastructure.
Ideal for
Ideal for
Expert Insight
Pro tip: WhatsApp has higher open rates than email, ideal for instant customer service.
Related Solutions
All integrationsstripe + WhatsApp Business 2026 | Automate 300% More [Free 5min Setup]airbnb + WhatsApp Business 2026 | Automate 300% More [Free 5min Setup]google sheets + WhatsApp Business 2026 | Automate 300% More [Free 5min Setup]google classroom + WhatsApp Business 2026 | Automate 300% More [Free 5min Setup]