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- Airbnb + WhatsApp Business 2026
Benefits
Pre-check-in messages
Instructions and house rules
24/7 support
Issue handling
Better reviews
How to Get Started
1
Set messages
Create flows for pre-arrival, stay, and checkout.
2
Automate FAQs
Answer questions about access and rules.
3
Escalate issues
Route urgent cases to a human.
Frequently Asked Questions
Can it send instructions with photos?
Yes, images, PDFs, and locations.
Does it work for multiple properties?
Yes, tailor flows per property.
Quick Facts
- No-Code
- Secure and scalable infrastructure.
Ideal for
Ideal for
Expert Insight
Pro tip: WhatsApp has higher open rates than email, ideal for instant customer service.
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