Refund Policy

1. Free credits

Every account starts with free credits and no credit card, so you can evaluate the service before paying.

2. Refunds for credit packs

• You can request a full refund of a pack within 14 days of purchase, provided no credits from that pack have been used.
• A partially used pack is not refundable, unless the service did not work because of a failure on our side.
• Duplicate or mistaken charges are always refunded, with no time limit.

3. How to request it

Email [email protected] or use the contact form from your account email, stating the purchase date. We reply within 2 business days.

4. How it is refunded

The refund goes back to the original payment method. Depending on your bank or card it can take 5 to 10 business days to appear. If the purchase was made through an authorized reseller (for example Paddle), the refund is issued by that provider.

5. Cancellation

There is no subscription and there are no automatic charges, so there is nothing to cancel. You can stop using the service or request account deletion at any time.